Yes! We are open on the following days; Mon to Sat 11am to 5pm (we are closed on Tuesdays, but you can still Click & Collect) and Sundays 11am to 3pm.

To keep in line with Government guidelines, we are limiting entry to 4 customer at a time and are still operating Click & Collect for anyone wanting to use this service.

The safety and well being of our staff and customers are our priority at this time. We appreciate your patience and understanding.

We have a hand sanitising station upon entry, please use if you intend to touch anything in store.

We have a strict one way system and are actively encouraging customers to practice social distancing.

Yes, we will take cash although contactless payments are preferred.

You will be required to wear a face covering in order to enter the store, unless you are exempt from this as per the guidance given.

Once your order has been placed, it can take up to 2 working days to process and ship.

Our Stripe secure system accepts MasterCard, Visa, Visa Debit, American Express and Maestro. We also accept payments through PayPal, Clearpay and Klarna.

When you place an order for a Pre-Order product, it is a product we do not yet have in stock. Once we have your order, and when we have the required item(s) in stock, we will then dispatch them to you.

Every now and then, manufacturers’ scheduling and shipping dates can change and some Pre-Orders can be delayed, brought forward or cancelled. If the delivery date for an item changes, we will update that item on our website and post on our social media channels. If the item is cancelled and we therefore cannot fulfil Pre-Order, we will send you an email to confirm the reason why and refund your order.

There are also occasions when a manufacturer does not fulfil our requirements fully, and we do not have enough stock for all of the pre- orders. Should this occur, we will fulfil as many orders as we can, beginning with the earliest orders made. If your order cannot be fulfilled we will email you to let you know.

If you have a Loungefly pre-order, please see the section below for the latest updates on stock arrival.

Here is an up-to-date list of the current stock arrival dates for Loungefly pre-orders. As soon as the stock is received, we will pack and dispatch pre-orders straight away.

Please email enquiries to : hello@getreadycomics.com

UPDATED LOUNGEFLY ARRIVAL DATES

Shipping rates for UK customers are calculated in the checkout stages and vary dependent on the weight of the order. We do offer free delivery on certain items.

Yes, we can deliver orders with in the EU, your postage rates are calculated for you at the checkout stage. Unfortunately, we do not provide postage outside of Europe at the time being.

Please be aware that when a package is delivered within the EU, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country such as handling fees. The customer is responsible for paying these fees and we cannot verify what they will be prior to shipping.

Update 6th May 2021: we are currently unable to ship to France due to problems with the courier in that country. Any current orders or pre-orders will still be fulfilled (by an alternative arrangement) but we are unable to take on any new orders at this time.

We use Parcelforce and Royal Mail for all orders. Usually orders take 2-3 days from dispatch to arrive in the UK and currently around 4-5 weeks within Europe.

Please be aware that, in the UK, we have to allow 21 days for items shipping by Royal Mail before we can investigate the non-arrival of an item. Internationally, we’re advised to allow up to 6 weeks.

Select ‘Click & Collect’ at checkout for in store collection. If ordered before 5pm, collection can be made the following day. Please allow an extra day if after this time.

If we have not yet shipped your order, please email us at hello@getreadycomics.com to enquire about options.

This can take up to 7 days to process. Credit or product swaps are available upon request.

If you would like to return your order, you may do so within 14 days of the date of dispatch. The item(s) must be in resale able condition and in its original undamaged packaging. To initiate a return, please email us at hello@getreadycomics.com.

All return costs are to be paid by the buyer.

Returns can take 7-10 days to process

In the event your item(s) are faulty, please email us at hello@getreadycomics.com with your order number and details of the damage or faulty nature of the product.

If in the event we are unable to replace your faulty item(s), then we will issue a full refund. Please note, the item(s) must be returned to us for this to be processed.